Who we are
Otley 800 is a celebration of the 800th anniversary of Otley being granted a market charter, as well as the construction of Otley Bridge. The celebration is being managed by Otley Town Council. The council website can be found at https://www.otleytowncouncil.gov.uk/
Otley Town Council is committed to protecting the privacy of all individuals using this website. The following statement outlines the privacy practices for Otley800.co.uk.
External Website Links
The Otley Town Council and Otley 800 websites contain links to other sites. Please be aware that Otley Town Council is not responsible for the privacy practices or content of other websites.
Cookies
This website uses cookies to improve your experience. By continuing to browse you accept our use of cookies. You can change your cookie settings at any time.
What are cookies?
Cookies are small text files placed on your computer by websites you visit. They are widely used to remember you and your preferences, such as login details, so you don’t have to keep entering them each time you come back to a site.
What cookies do we use?
Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in or filling in forms.
Performance Cookies (Google Analytics 4): We use Google Analytics 4 to track visitor behaviour on our website. This helps us understand how visitors interact with our site and improve their experience.
How to control cookies
You can choose to accept or reject all cookies on the cookie notice that will appear to users who have not yet made a selection or who have not visited for a long period.
You can also manage cookies through your browser settings. Most browsers will allow you to block cookies altogether, or to delete cookies set by a particular website.
For more information on how to manage cookies, visit the Information Commissioner’s Office website: https://ico.org.uk
Changes to this Cookie Policy
We may update this Cookie Policy from time to time. The updated policy will be published here on our website.
Privacy Notice
This website is run by Otley Town Council. We regard your privacy as important and comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).
We process and hold information in order to provide public services. This notice explains how we use and share your information. Information may be collected on a paper or online form, by telephone, email or by a member of our staff, or one of our partners.
We record personal information if you:
- subscribe to or apply for services that require personal information,
- report a fault and give your contact details for us to respond,
- contact us and leave your details for us to respond.
Why we collect information
We collect and hold information about you, in order to:
- deliver public services
- confirm your identity to provide some services
- contact you by post, email or telephone
- understand your needs to provide the services that you request
- understand what we can do for you and inform you of other relevant services and benefits
- obtain your opinion about our services
- update your customer record
- help us to build up a picture of how we are performing at delivering services
- prevent and detect fraud and corruption in the use of public funds • allow us to undertake statutory functions efficiently and effectively
- make sure we meet our statutory obligations.
Our Right to Process Information
We are permitted to process information under GDPR Article 6 (1) (a) (b) and (e) when:
- Processing is with consent of the data subject, or
- Processing is necessary for compliance with a legal obligation, or
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
How we use your information
We will only use any personal information you send us for the purposes for which you provide it. We will only hold your information for as long as necessary. All employees who have access to your personal data and are associated with the handling of that data are obliged to respect the confidentiality of your data. All your communications to us are protected against unauthorised access by third parties.
The Council tries to keep the information we have about you accurate and up to date. If, however, you find errors or inaccuracies in your data, we will erase, complete or amend that information upon request. Our contact details are below.
We will process your information for the following purposes:
- for the service you requested, and to monitor and improve the council’s performance in responding to your request.
- to allow us to be able to communicate and provide services and benefits appropriate to your needs.
- to ensure that we meet our legal obligations.
- where necessary for the law enforcement functions.
- to prevent and detect fraud or crime.
- To process relevant financial transactions including grants and payments for goods and services supplied to the Council
- where necessary to protect individuals from harm or injury.
- to allow the statistical analysis of data so we can plan the provision of services.
Information sharing
We may need to pass your information to other people and organisations that provide the service. These providers are obliged to keep your details securely, and use them only to fulfil your request. If we wish to pass your sensitive or confidential information onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do so. We may disclose information to other partners where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act.
Where we need to disclose sensitive or confidential information to other partners, we will do so only with your prior explicit consent or where we are legally required to. We may disclose information when necessary to prevent risk of harm to an individual.
Information Security
Otley Town Council cares to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and appropriate policies. We will only keep your data for the purpose it was collected for and only for as long as is necessary. After which it will be deleted.
Children
We will not process any data relating to a child (under 13) without the express parental/ guardian consent of the child concerned.
Your Rights
Access to Information
You have the right to request access to the information we have about you. You can do this by contacting our Data Information Officer: [email protected]
Information Correction
If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. Please contact: [email protected]
Information Deletion
If you wish Otley Town Council to delete the information about you please contact: [email protected]
Right to Object
If you believe that your data is not being processed for the purpose it has been collected for, you may object: Please contact [email protected]
Rights Related to Automated Decision Making and Profiling
Otley Town Council does not use automated decision making or profiling of individual personal data.
To Sum Up
In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision. We do not use profiling, we do not sell your data, we do not pass your data to third parties without your consent. We do not use your data for purposes other than those specified. We make sure your data is stored securely. We delete all information deemed to be no longer necessary. We constantly review our Privacy Policies to keep it up to date in protecting your data.
Complaints
If you have a complaint regarding the way your personal data has been processed you may make a complaint to Otley Town Council Data Information Officer: [email protected] and the Information Commissioners Office [email protected] Tel: 0303 123 1113

